Refund Policy

Disclaimer

This refund policy is intended to provide transparency and clarity to our customers. it outlines the terms under which refunds or replacements may be issued. By using this website and placing an order, you agree to the terms of this policy. Please note that policies may be subject to change without notice.

[Ay Bold Stylz], is committed to providing the best experience possible. Because all of our products are made to order just for you, returns or refunds are not accepted for change-of-mind. Returns are only accepted if the item arrives defective or damaged, the item features one of Ay creations and the print is noticeably incorrect or misaligned or if an incorrect size, style or product was shipped.

How Refunds Is Handled 

For Defective, damaged, or incorrect items: Full refund will be issued once the item is received and inspected. This includes the product and shipping paid by the customer.

For Minor production issues or slight variations from the intended design: Partial refund may be issued excluding production and shipping costs.

For custom or personalized items: Not eligible for return or refund unless defective, damaged, or Incorrect.

Items returned after 15 day window period had closed will not be allowed a refund

Return Process

To request a refund or exchange, please reach out to us before sending any item back via

Contact page within 15 days of receiving your order and include order number with photos/details of the issue. then you will be provided instructions on where to return the items to but be aware that in some cases, return shipping fee may be required.

Shipping for Returns:

Customers are responsible for return shipping fees unless the item is defective, damaged, or incorrect. Once the return is received and inspected, refunds will be processed according to the policy above.

Processing Time

Please allow up to 7-10 business days for processing once the return is received. refunds may appear sooner depending on your payment provider

Effective

August 16, 2025

[Ay Bold Stylz]

Feel free to reach out to us at, via our site chat, the contact form page or through our social page. We’ll review your request promptly and handle it fairly.

FAQ

Frequently Asked Questions

Who designs the products?

All products are customized and styled by Ay. Design concepts may include original layouts, text, and creative direction, as well as licensed graphics or images used in accordance with commercial use terms.


Are the designs original?

Product concepts and layout are created and developed by Ay. Some designs may incorporate licensed stock images or graphics as part of a larger styled or curated design. Ay great Stylz is not claiming ownership of stock Imagery.

Do you manufacture the products?

No. All Products are custom printed and fulfilled by professionals logistics partners when you place an order. Ay Bold Stylz does the creative direction of each product.

Can I personalize a product?

yes. Just pick products that have personalization options. These are always clearly marked in the shop.

Do you offer custom designs?

Yes. If personalization options do not meet your needs, you may request a custom design and collaborate directly with ay to create something tailored to your vision.

What qualifies as a custom order?

Custom orders may include personalized text, layout changes, color adjustments, or new design concepts developed specifically for your request.

Are custom or personalized items returnable?

Because custom and personalized items are made to order, they are generally non-returnable unless there is a production error or defect.

What qualifies as a custom order?

Custom orders may include personalized text, layout changes, color adjustments, or new design concepts developed specifically for your request.

Will my product look exactly like the mockup?

Mockups are just digital representations. Although efforts are made for accuracy, slight variations in color or placement might occur because of screen settings and production processes.

Can I use your designs elsewhere?

No. All product concepts creations by Ay are for personal purchase only and may not be reproduced, resold, or redistributed.